All our puppies are guaranteed to be in good health and free from visible signs of infection and contagious or communicable diseases when purchased.
Within 7 days of Purchase
If your puppy is returned for any reason other than an accident within 7 days of purchase, we will take the puppy back and refund 100% of the purchase price.
5 year Genetic Health Guarantee
If your puppy is diagnosed by a suitably qualified veterinarian as having a life threatening or seriously disabling defect of certain congenital/genetic origin any time in its life we will refund 100% of the purchase price or pay for treatment, up to the purchase price, at a Veterinary clinic approved by us. We reserve the right to require a second opinion from a veterinarian of our choice at our expense. If the puppy is euthanized or in any way disposed of, without a second opinion from the seller’s veterinarian, the buyer waives all rights to a refund.
This does not include viral complications such as Parvo, Distemper, Kennel Cough, or parasites'!
The most common genetic diseases in Miniature Schnauzers – Persistent Mullerian Duct Syndrome (PMDS), Myotonia Congenita, and Demyelinating Polyneuropathy are covered by this Guarantee.
Note: This warranty is void in the event of an undetermined or inconclusive diagnosis. Diseases of likely environmental origin (likely to be caused by suboptimal diet, chemicals, or trauma) are not covered.
If your puppy dies and you request a refund, you must have a necropsy performed by a qualified veterinarian at your expense to determine the cause of death. Your puppy will be refunded if the death was caused by a genetic problem or an illness which your puppy had at the time of purchase. For this reason, it is advisable to have your puppy checked by your own veterinarian within 72 hours of purchase.
For the long-term health of your puppy, we recommend pawTree an all-natural diet made with human grade ingredients with minimal exposure to food additives, dyes, and artificial sweeteners (this food must be fed for a minimum 12 months to have guarantee valid) See more info about food under Our dog's Diet tab.
Lifetime Rehoming Guarantee
Your puppy also has a lifetime rehoming guarantee with us, so should you have an inability to care for him or her in the future, you can contact us at any stage of your puppy's life. Under no circumstances must your puppy ever be given up to a shelter.